Privacy Policy
Last updated: 21st October, 2025
Welcome to DG Parking (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit and use our website https://dgparking.com (the “Website”) and any services associated with it (collectively, the “Services”).
By accessing or using the Website or the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Website or providing us with your information.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information (“Personal Information”) when you voluntarily provide it through the Website or in connection with our Services, for example when you contact us, register, subscribe, request a demo/trial, or communicate with us. This may include:
- Your name
- Email address
- Phone number
- Company name, parking-facility name or role (if applicable)
- Payment or billing information (if you engage in paid services)
- Vehicle details (if relevant to parking operations)
- Any other information you provide to us
1.2 Non-Personal Information
We also collect non-personally identifiable information (“Non-Personal Information”) about your use of the Website or Services, including but not limited to:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages or features visited on our Website
- Date/time stamps
- Usage data, logs and other technical information
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels) to gather information about your interaction with our Website, to personalise and improve our Services, and to analyse usage. You may be able to manage or disable cookies via your browser settings; however, this may affect your ability to fully use the Website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, maintain and improve our Website and Services.
- To respond to your inquiries or requests (for example: customer support, demo scheduling).
- To send you confirmations, technical notices, updates, security alerts, and support messages.
- To send you marketing communications about our Services, new features, offers and related information (where permitted).
- To monitor and analyse usage and trends in order to understand how our Website and Services are used and to improve them.
- To prevent fraud or misuse, ensure security and maintain integrity of our systems.
- To comply with legal and regulatory obligations.
3. Disclosure of Your Information
We will not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent. We may disclose your information in the following circumstances:
- With your consent or at your direction.
- To our trusted service providers, partners or contractors who assist us in operating the Website, providing the Services, or performing business functions (under obligations of confidentiality).
- When required by law or in response to valid legal process (e.g., court order, governmental request).
- To protect and defend our rights, property or safety of our users, the public or our company.
- In connection with a merger, acquisition, sale of assets or financing event (in which case user information may be transferred as part of the business assets) – with notice to you.
4. Security
We implement commercially appropriate administrative, technical and physical safeguards to protect your information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information, such as the right to access, correct, update or delete the Personal Information we hold about you. To exercise these rights or for any inquiries, please contact us using the details below.
You may also opt out of receiving promotional communications by following the unsubscribe instructions included in the communication or by contacting us.
6. Third-Party Links and Services
Our Website may contain links to other websites or services not operated by us. We are not responsible for the privacy practices of such external sites. We encourage you to review the privacy policy of every site you visit.
7. International Transfers
If you are located outside Bangladesh (or our operating jurisdiction) and you provide your information to us, your information may be transferred to, stored and processed in Bangladesh (or other jurisdictions) where our servers or service providers are located. By providing your information, you consent to such transfer, storage and processing.
8. Retention of Information
We will retain your Personal Information for as long as necessary to fulfil the purposes described in this Privacy Policy (such as providing the Services, maintaining the Website, complying with legal obligations, resolving disputes, and enforcing our agreements).
9. Children’s Privacy
Our Website and Services are not directed to children under the age of [13/appropriate age]. If we become aware that we have collected Personal Information from a child under that age without verified parents/guardian consent, we will take steps to remove such information from our records.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new “Last updated” date at the top of this policy. We encourage you to review this document periodically. Your continued use of our Website and Services following such changes signifies your acceptance of the revised policy.
11. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or our data practices, please contact us at:
DG Parking
Operated by QIT Solutions
Email: support@dgparking.com
Phone: +880 1711 999038